2-Hour Virtual Seminar on AI's Errors May Be Impossible To Eliminate - What That Means For Its Use In HR

Artificial Intelligence is rapidly transforming HR-from recruiting and performance management to employee relations and compliance analytics. Yet one critical reality remains: AI systems can and will make mistakes. Some errors are technical. Others stem from bias, incomplete data, flawed assumptions, or unpredictable model behavior.

If AI errors cannot be completely eliminated, what does that mean for HR leaders responsible for fairness, compliance, and organizational trust? In this timely and practical session, we will explore the limitations of AI systems, the legal and ethical implications for HR, and the governance structures necessary to use AI responsibly. Participants will leave with a clear framework for balancing innovation with oversight-so they can confidently leverage AI while protecting employees, culture, and the organization

Why should you Attend

By participating, you will:

Understand why AI systems inevitably produce errors and what types of errors are most common in HR applications
Recognize the legal, ethical, and compliance risks associated with AI-driven HR decisions
Distinguish between acceptable automation risk and unacceptable exposure in sensitive HR functions
Learn how bias can enter AI systems-and how to mitigate, monitor, and audit for it
Develop governance structures to ensure human oversight remains central to AI-assisted decisions
Gain practical strategies for documenting, reviewing, and supervising AI-supported HR processes
Build a balanced framework for innovation that aligns AI use with organizational values and regulatory expectations

Would you like to understand why AI systems inevitably produce errors and what types of errors are most common in HR applications?

How about learning how bias can enter AI systems-and how to mitigate, monitor, and audit for it?

Could building a balanced framework for innovation that aligns AI use with organizational values and regulatory expectations be helpful to you?

If you answered “yes” to any of these questions, come laugh, listen and learn as Chris DeVany helps us, our team and our organization improve performance!

Areas Covered in the Session

Why AI Errors Cannot Be Fully Eliminated: Technical and Human Factors
Types of AI Errors Relevant to HR: Hallucinations, Bias, Data Drift, and Misclassification
Legal and Regulatory Implications (EEOC, ADA, Pay Equity, Emerging AI Regulations)
Risk Exposure in Recruiting, Screening, Performance Reviews, and Employee Relations
Human-in-the-Loop Models: Preserving Judgment and Accountability
Designing AI Governance Policies for HR Departments
Bias Testing, Auditing, and Ongoing Monitoring Practices
Transparency, Disclosure, and Employee Communication Considerations
When NOT to Use AI in HR Decision-Making
Building an AI Risk Management and Oversight Framework for 2026 and Beyond

Who Will Benefit

Speaker Profile

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.

He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.

He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.

He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.

Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.

He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.

Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.